Directions—(Q. 1–10) In questions 1 to 10 you have a brief passage with 10 questions. Read the passage carefully, and choose the best answer to each question out of the four alternatives.
You may think the sign of a good manager is to have a department where everybody is busy at work on their assigned tasks. But if your people are merely doing their jobs, they’re only working at about half their potential. A truly productive department is one in which every employee is actively thinking of better, more efficient methods of working ways in which to produce a higher quality product, in less time, at lower cost.
To get this kind of innovation from your people, you have to be receptive to new ideas; what's more, you have to encourage your people to produce new ideas. Incentives are one way to motivate employees to be more productive. You can offer a cash bonus, time off, or a gift. But a more potent form of motivation is simply the employee's knowledge that management does listen to him or her, and does put employee suggestions and ideas to work.
When you listen to new ideas, be open-minded. Don't shoot down a suggestion before you've heard it in full. Many of us are too quick, too eager, to show off our own experience and knowledge and say that something won't work because ‘we've tried it before’ or ‘we don't do it that way’. Well, may be you did try it before but that doesn't mean it won't work now. And having done things a certain way in the past doesn't mean you've been doing them the best way. A good manager is open-minded and receptive to new ideas.
1. The given passage speaks about—
(A) the sign of a good manager
(B) the workers doing their job
(C) ways in which to produce a higher quality product
(D) the need to be open to new ideas
Ans : (A)
2. We understand from the passage that a good manager is one—
(A) who has a department where everybody is busy at work
(B) who offers a cash bonus, time off or a gift to his workers
(C) who is open minded and receptive to new ideas
(D) who is too quick, too eager to show off his experience and knowledge
Ans : (C)
3. People merely ‘doing their jobs’ in the passage means—
(A) that people busy at work do not perform their assigned tasks
(B) that such people produce a higher quality product
(C) that such people are working at about half their potential
(D) that such people are innovative
Ans : (C)
4. In a truly productive department—
(A) people are busy at work on their assigned tasks
(B) people are busy at work to produce a large quantity of product
(C) people always think of evolving better and more efficient methods of working
(D) people always make a show of their experience and knowledge
Ans : (C)
5. The word ‘motivation’ in the passage means—
(A) to impute a motive to an action
(B) the act of inspiring others
(C) to put a thing into action
(D) None of these
Ans : (B)
6. ‘To be receptive to new ideas’ in the passage suggests—
(A) Readiness to receive new ideas
(B) to be cautious and careful about the new ideas
(C) to share with your people the new ideas
(D) to think of better and more efficient methods of working
Ans : (A)
7. The word ‘incentives’ in the context of the passage suggests—
(A) to produce higher quality product, in less time
(B) to produce higher quality product, at lower cost
(C) an additional payment or additional facilities to employees to increase production
(D) employee's faith that management does listen to his suggestions and ideas
Ans : (C)
8. A truly productive employee, according to the writer, is always—
(A) busy at work on his assigned tasks
(B) actively thinking of better and more efficient methods of working
(C) has an eye on a cash bonus, time off, or a gift
(D) suggesting but never busy at work
Ans : (B)
9. The innovative suggestions or new ideas from your employee can be obtained when—
(A) you offer a cash bonus to him
(B) you make him feel that management does listen to him or her and puts his ideas to work
(C) you distrust his experience and knowledge
(D) you pressurise him to tender new ideas or face the consequences
Ans : (B)
10. A good manager should—
(A) be open-minded and receptive to new ideas
(B) quickly shoot down innovative suggestions from an employee to assert supremacy of his experience and knowledge
(C) discard innovative ideas dubbing them unworkable
(D) be content with the normal functioning of the department
Ans : (A)
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